Where are you based and what areas do you work in?

I’m based on the Kāpiti Coast and work with businesses across the greater Wellington region. I also work with businesses further afield through online advisory sessions, so location doesn’t need to be a barrier if the support is the right fit.

How are you different from an accountant?

An accountant plays an important role in helping you understand the financial position of your business, meet compliance obligations and make informed financial decisions.

My role is different.

I work across the business to help you improve how it operates — including systems, processes, structure, accountability, priorities, people, performance and decision-making.

Financial results are part of that picture, but they are often the result of what is happening elsewhere in the business.

My focus is on understanding what is really getting in the way and helping you make practical improvements that strengthen the business as a whole.

How are you different from other Business Advisors or Coaches?

I work alongside you rather than simply giving you advice and leaving you to implement it on your own.

The support is practical and tailored to your business. That may involve working through an issue together, helping you make a decision, developing a plan, improving systems or structure, clarifying responsibilities, or supporting implementation.

I am comfortable working with businesses that are messy, complex or going through change.

A key part of my approach is also making experienced business advisory support more accessible to smaller businesses. Through THRIVE, I offer structured group and one-to-one options so business owners can access practical advisory support at a level that fits their business, rather than needing to commit immediately to an open-ended consulting engagement.

My advice is grounded in more than 20 years of real business ownership experience, formal business and finance training, and professional certification as a Business Advisor.

How much does it cost to work with you?

The cost depends on the type and level of support you need.

Some businesses need a structured programme. Others need a specific piece of Business Advisory work or ongoing implementation support.

We start by understanding what is happening in the business and what you need help with. From there, I can recommend the most appropriate option and explain the likely commitment before you decide whether to proceed.

Do I have to commit to a long programme?

No.

The right level of support depends on what your business needs.

The THRIVE Business Programme and THRIVE — One-to-One provide a structured pathway through the full THRIVE Business Improvement Approach.

THRIVE — Advance and THRIVE — Accelerate provide ongoing implementation support after the core planning work is complete.

THRIVE Business Advisory is more flexible and can be used for a specific issue, project, decision or period of change.

Can you work with us on a specific business issue?

Yes.

If you already know where you need help, THRIVE Business Advisory allows us to focus directly on that issue rather than working through the full THRIVE programme pathway.

This might include systems and processes, structure, roles and responsibilities, accountability, operational improvement, capacity, pricing and margins, KPIs, growth decisions, restructuring, major projects or implementation.

Do you provide ongoing or fractional support?

Yes, where it makes sense for the business.

Some businesses need more hands-on support for a period of time because the owners or management team do not have the capacity or experience to progress important work internally.

That support can be structured around the needs of the business and may include regular advisory meetings, implementation support or more hands-on involvement for a defined period.

The scope is agreed before we start.

Will you work with our team as well as the owners?

Yes.

Where the work involves roles, accountability, systems, implementation or leadership, it may make sense for me to work with members of your team as well as the owners.

That could include helping people understand new responsibilities, working through changes, strengthening accountability or supporting the implementation of new systems and processes.

Is THRIVE only for businesses that are struggling?

No.

Some businesses come to me because something is clearly not working.

Others are doing well but know the business needs stronger systems, structure or management capability before it grows further.

THRIVE is about understanding where the business is now and identifying what needs to improve next — whether that is fixing an immediate issue, preparing for growth or building a stronger business for the future.

What is the difference between a workshop and THRIVE?

Workshops are focused learning sessions around a specific business topic.

They are designed to build your understanding and capability in that area without taking you through the full THRIVE Business Improvement Approach.

THRIVE is broader. It looks across the business, identifies what needs attention and helps you turn that into practical improvement and implementation.

Do I need a finance background to attend the Profit & Loss Workshop?

No.

The Profit & Loss Workshop is designed for business owners, not accountants.

The focus is on helping you understand what the numbers mean, what to look for and how to use that information to make better business decisions.

Can I attend the Profit & Loss Workshop if my accountant already gives me reports?

Yes.

The purpose of the workshop is not to replace your accountant. It is to help you understand the information you are already receiving so you can ask better questions and use it more confidently in your own decision-making.

Can you run a workshop for our business group or organisation?

Yes.

Workshops can be run for business groups, organisations or cohorts where there is a common need.

Get in touch and we can discuss the group, the topic and what would be most useful.

What happens if I need more help after a workshop?

If you want help applying the learning to your own business or working through a wider issue, THRIVE Business Advisory may be the better next step.

That gives you tailored one-to-one support around the specific area that needs attention.

Do I need to know which THRIVE service I need before contacting you?

No.

You do not need to work that out before we talk.

We can start with a complimentary 30-minute conversation about what is happening in your business, what you want to improve and what type of support is likely to be most useful.